New Clark City Triathlon Registration Policy

Registration and Refund Policy

Slots are non-transferable to other races.

  • FOR THOSE WHO WANT TO AVAIL OF REFUNDS:
    • Before August 8, 2022, 75% of Fee
    • On or before Sept. 2, 2022 50% of Fee
    • No more refunds will be accepted after September 2, 2022.
    • Active Processing Fees are not refundable.
    • Send a request letter to GoClarkPH@gmail.com
  • FOR THOSE WANTING TO TRANSFER SLOT TO ANOTHER PERSON
    • We can only accept transfers to another person not later than September 2, 2022.
    • Transfer Fee of P700
    • Send a request letter to GoClarkPH@gmail.com
    • Included in our rules and regulation:  An athlete caught using another registered person’s race kit in the competition, or allowing a non-registered person to use his/her kit will be banned from racing GoClark events for a minimum of 2 years.
    • Send a request letter to GoClarkPH@gmail.com
  • FOR THOSE WANTING TO TRANSFER TO ANOTHER CATEGORY
    • We can only accept transfers to another category not later than September 2, 2022.
    • Transfer Fee of P300
    • No refunds on downgrades
    • Send a request letter to GoClarkPH@gmail.com

FAQ’s

  1. I was injured before the event, can I get a refund? As long your request was done before the refund timeline posted above, you can avail of the refund. Request beyond the September 2 deadline, you kit is already named for you and we can release it after the race.
  2. I got covid-19 near the event and cannot participate, can I get a refund? This also falls under the refund policy. Request beyond the September 2 deadline means refunds aren’t available anymore. Your kit will be released after the race.
  3. I am injured/unfit/got covid19, can I transfer my kit to someone else? If your request is on or before September 2, we can process the transfer without any questions. Just pay the transfer fee of P700. If the request is beyond September 2, the kit will be yours and if you cannot race, we will keep it until you cab calim it after the race.
  4. I did not get the training I wanted for the longer distance, can I switch to the shorter category? You can freely request category transfer until September 2. Just pay the processing fee to initiate transfer. Requests beyond September 2 will not be honored.

We hope you understand that at a timeline near the race, the funds that you paid for your registration has already been used for race supplies, permits and any other expenses that the organizer will use in producing the event.

Force Majeure. In the event of cancellation or of definitive interruption of the competition for any reason outside the control of the Organizers, and in particular, a cancellation due to any case of force majeure, due to any decisions by public authorities ( in particular for reasons of public health, of safety or of preserving public order ) due to any risks of bad weather or bad weather conditions at the time of the event, the Organizer will incur no liability whatsoever in regard to the competitors and registration fees will not be reimbursed, and will not be applied to future races. The competitors hereby renounce any reclamation right of request for repayment whatsoever, either in the case of a cancellation or of a definitive interruption of the event.

Pandemic-related Policy: While GoClark Sports and Events is committed to planning and organizing all our scheduled events in 2022, we don’t know the extent to which our lineup will continue to be impacted by the pandemic.

Depending on the Alert Level Status on race week, additional protocols maybe required (RT-PCT tests to be submitted at your own cost).

In case of cancellation, we can offer refunds based on the refund policy we have posted above. In case that refunds are no longer allowed, we can issue free deferral to next year’s event.

Kindly understand that organizing events in the new normal have risks and situations have become fluid due to protocols and restrictions mandated by Health Authorities. We, at GoClark are trying our best to offer you a enjoyable but safe racing experience in the new normal.

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