Registration & Refund Policy
FOR THOSE WHO WANT TO AVAIL OF REFUNDS:
- Before April 10, 2023 75% of Fee
- On or before July 10, 2023, 50% of Fee
- No more refunds will be accepted after July 10, 2023.
- Active Processing Fees are not refundable.
- Send a request letter to GoClarkPH@gmail.com
FOR THOSE WANTING TO TRANSFER SLOT TO ANOTHER PERSON
- We can only accept transfers to another person not later than July 10, 2023.
- Transfer Fee of P1000
- Send a request letter to GoClarkPH@gmail.com
WARNING!!! An athlete caught using another registered person’s race kit in the competition, or allowing a non-registered person to use his/her kit will be banned from racing GoClark events for a minimum of 2 years.
FOR THOSE WANTING TO TRANSFER TO ANOTHER CATEGORY
- We can only accept transfers to another category not later than July 10, 2023.
- Transfer Fee of P500 and Pay difference for Upgrade
- No refunds on downgrades
- Send a request letter to GoClarkPH@gmail.com
FOR THOSE WANTING TO DEFER THE SLOT TO NEXT YEAR’S RACE
- We can accept deferral of your slot to next year’s race if requested on or before July 10, 2023.
- Deferral forfeits your right to any kind of refund, or transfer to another person.
- Deferral of the slot on this race is only applicable on the Titan 77.7 race on 2024.
FAQ’s
1. I was injured before the event, can I get a refund? As long your request was done before the refund timeline posted above, you can avail of the refund. Request beyond the July 10, 2023 deadline, you kit is already named for you and we can release it after the race.
2. I got covid-19 near the event and cannot participate, can I get a refund? This also falls under the refund policy. Request beyond the July 10, 2023 deadline means refunds aren’t available anymore. Your kit will be released after the race.
3. I am injured/unfit/got covid19, can I transfer my kit to someone else? If your request is on or before July 10, 2023, we can process the transfer without any questions. Just pay the transfer fee of P700. If the request is beyond July 10, 2023, a kit has already been named for you and if you cannot race, we will keep it until you can claim it after the race.
4. I did not get the training I wanted for the longer distance, can I switch to the shorter category? You can freely request category transfer until July 10, 2023. Just pay the processing fee to initiate transfer. Requests beyond July 10, 2023 will not be honored.
We hope you understand that at a timeline near the race, the funds that you paid for your registration has already been used for race supplies, permits and any other expenses that the organizer will use in producing the event.
